For the price, this backpack is good quality. It could resist scuffs and small surface damage better, but otherwise is great. It's a perfect size to hold my medical equipment. I got this as a replacement for a bag I carried every day for nearly 6 years. That backpack was so sturdy that the only reason I had to retire it was that the zippers got rusted. This new backpack is softer, less resistant to surface damage, and I expect it will not last 6 years like its predecessor. However, if I stop comparing it to my old beloved backpack, it's a good bag. It's super cute, a great color, the straps are comfy and not difficult to adjust. It's about 10 inches wide and 13 inches tall. It fits my blood pressure cuff, pulse oximeter, wallet, keys, jar of topical CBD cream, a snack, travel toothbrush and toothpaste, pouch of medications, EpiPen, inhaler, vogmask, pens, notepad, mirror, container of KT pro tape, ring splints, feminine hygiene products, hair ties and clips, travel lysol, first aid kit, scissors, my service dog's raincoat and collapsible water bowl, poop bags, a bag of extra dog treats, phone, phone charger, pack of hand wipes, lotion, and still has space for my husband's car keys so he doesn't lose them when we're out. It's like a Mary Poppins bag. I only wish it were sturdier.Update: at 5 months of using this backpack every day, it is beginning to fall apart. the stitching that secures the straps to the bag is coming undone. 5 months of use is probably on par with the price, bit I was hoping for longer use considering my previous backpack that I used every day for 6 years was only $18 and withstood just about anything.Update 2: at 9 months, the backpack straps completely ripped off and cannot be repaired.