I carry backpacks in place of purses because it frees up my hands for handling my service dog. The last backpack I bought from Amazon was poorly made and the straps fell off after only a few months. This one already feels far more sturdy and I will update this review if/when it gives out.Good things: I love the cute chevron/zigzag embossed design on the front. The main compartment zipper pull is wide because it latches to a mount when zipped close, but the unexpected bonus of that wide zipper pull is that it is more arthritis-friendly. My fingers appreciate that. The front zippered pocket has a cute tassel decoration on the zipper pull. The extra hardware from the tassel attachment gave me plenty of space to clip my "EpiPen Inside" tag to. The front pocket is flat and doesn't expand, so it doesn't hold much. For me, it perfectly fits 2 EpiPens and the practice pen. Anything else put in there will obstruct the ability to completely zip it closed. This is not a negative for me because I always put just my EpiPens in the front small pocket of my backpacks, but if you're wanting to put extra stuff in it, keep in mind the pocket will not expand. The faux leather feels sturdy, yet is also soft to the touch. The straps are wide enough to not dig into your shoulders but not so wide that they look disproportionate to the bag. All hardware accents are gold colored. The straps seem securely stitched, but time will tell.Indifferent things: The zippered pocket on the backside of the backpack has a pretty deep pocket, about 6 inches deep, but my rectangular frame wallet doesn't fit in it. The main compartment only has one small zippered pocket.Bad things: the orange is not quite as bright ans vivd as it is in the listing images. I keep my phone screen very dimmed and it still looks brighter on Amazon than in person. That having been said, the color is still beautiful, just not the bright orange I eas expecting. I live in Knoxville, TN, the realm of the University of Tennessee Volunteers. It's all orange everything around here, and now my backpack is no exception, even if it isn't the right shade of orange.Weird things: the brand tag inside the bag is chunky with something hard stitched inside it. Where the last T in MONTANA WEST should be on the main compartment zipper pull, there us a little indentation of a T without the black enamel filling. Upon further inspection, I found the black enamel T stuck to the bag elsewhere. It easily brushed off. I included photos of this.Overall, nothing was a deal breaker. The backpack is cute and holds everything I need.